Travel Checklists
Travel Insurance Basics
Understand common travel insurance considerations including cancellation, medical cover, baggage, exclusions and timing.
Cover areas
Cancellation, overseas medical, baggage, travel delay, personal liability and emergency assistance.
When to buy
Consider insurance soon after making a booking, especially if cancellation cover is important.
Ideal for
Travellers who want to understand common insurance considerations before relying on a policy.
Review time
Review cover before payment deadlines and again before departure if your itinerary changes.
Good to know
Policy limits, exclusions, excesses and pre-existing medical requirements vary. Read the policy wording.
Travel note
This is general information only. Read the PDS or policy wording and follow the insurer’s instructions.
Why travel insurance should be considered
Travel insurance can help protect against selected financial risks before and during travel. Consider it early after booking.
Cancellation cover
Cancellation cover may help with selected prepaid costs, but covered reasons, limits and documentation requirements vary by policy.
Medical cover
Overseas medical cover can be one of the most important areas to review, especially for international travel.
Baggage and delays
Baggage, delay and disruption benefits can be useful, but usually have limits, excesses and evidence requirements.
Medical declarations
Pre-existing medical conditions may need assessment or disclosure. Answer insurer questions accurately and keep records.
Travel note
This is general information only. Read the PDS or policy wording and follow the insurer’s instructions before relying on cover.
Exclusions to review
Check exclusions for activities, destinations, alcohol-related incidents, unattended items and medical conditions.
Documents to keep
Keep receipts, policy documents, emergency contacts, medical records where relevant and evidence for any claim.
Buy early
Consider insurance soon after booking, because cancellation-related benefits may depend on when cover is purchased.
Read the policy wording
Coverage depends on limits, definitions, exclusions, excesses and eligibility. The wording matters.
Cancellation
Cancellation cover may help with selected prepaid costs, but reasons, limits and documentation requirements vary.
Medical
Overseas medical cover can be one of the most important areas to review for international travel.
Baggage and delays
Baggage, delay and disruption benefits can be useful, but usually have limits and evidence requirements.
Declare where required
Answer insurer questions accurately and keep records of policy choices, receipts and relevant confirmations.
Know the exclusions
Read what is not covered, not only the benefit summary.
Keep evidence
Receipts, reports and policy details can matter if a claim is needed.